All Nuri vaults are powered by our wallet provider BitGo. BitGo is one of the most prominent wallet providers that values advanced cybersecurity.
Each wallet has three keys. Of those three keys, two are required to use the wallet. The main key is generated upon choosing a wallet password in the first step of wallet creation. The resulting main key seed is only presented to the wallet creator and must be written down immediately. Afterwards, the second key, the backup key, is generated and must also be written down by the wallet creator.
The third key is the BitGo key which is generated and securely stored by BitGo. Neither Nuri nor BitGo has access to your vault.
Nuri will never ask you to share your wallet keys. If you have been asked to share your keys, please immediately contact support@Nuri.com.